Page 2 - Murphy Gallery News Today : Breaking News, Live Updates & Top Stories | Vimarsana

Today we are looking back at the second episode for HN Summit Series - Property Management Stack 2.0. The sponsor of this episode was Cloudbeds. Jonathan Rojas, Guest Experience Growth Manager at Cloudbeds, and Kathryn Murphy, Owner, The Murphy Gallery & Hotel Dublin joined moderator Simone Puorto, Founder | CEO | Futurist to discuss, share thoughts and perspectives on to automate, or not to automate? The Hospitality Industry's soliloquy.

In the wake of the COVID pandemic, hotel operators are facing intense pressure to mitigate rising labor costs while still providing exemplary customer service. While operators have always been sharply focused on labor costs as a line item on the expense report, the current economic climate will shape the way hotel companies build their teams for years to come.

Hospitality has been historically sluggish in automation adoption, mainly due to prejudice towards a notion that has always been (wrongly) considered the "human touch" antithesis. However, according to CVENT, over 56% of hospitality professionals anticipate that automation will be "extremely important" in 2022. So, why this sudden change of heart?

Brisbane's Jan Murphy Gallery welcomes highly respected senior Aṉangu artist Betty Muffler to its ranks.

When it comes to hotel tech, we may all agree that PMSs are at the top of the food chain. It's semantically already in the name itself: a PMS is the SYSTEM used to MANAGE your PROPERTY. This gives the software connotations of centrality in operations. However, a new wave of leaner systems is rising: PMSs are becoming "hubs" rather than all-in-one solutions, using open APIs to allow users to plug in other software and tools as needed. These systems are less about "managing the property," and more about integrating third-party software.