Southwest Airlines sued for not immediately refunding stranded customers
Southwest's initial offer of vouchers for canceled flights violated its contract of carriage, passenger alleges.
Source: cbsnews.com
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What Twitter's blue check "chaos" means for reputational risk
Companies count cost of social media fakes
Source: insurancebusinessmag.com
Neither love nor money: setting standards for ESG
How do we get ESG embedded across board rooms? As with all things ESG, the answer is likely to be complicated, as an Intelligent Insurer discussion found.
Source: intelligentinsurer.com
The road to hell is paved with good intentions: ESG bonuses are a bad
Regulators have been focusing on ensuring incentives don’t encourage poor behaviour or excessive risks, but what if they could be a force for good? An increasing number of firms are linking bonuses to ESG performance, an Intelligent Insurer discussion heard.
Source: intelligentinsurer.com
Navigating the insurance 'culture wars'
There is no escape for big business
Source: insurancebusinessmag.com