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Oracle Announces Cloud Customer Experience Updates


Oracle Announces Cloud Customer Experience Updates
New sales, service, and marketing innovations help organizations create and nurture loyal customer relationships
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AUSTIN, Texas, Feb. 10, 2021 /PRNewswire/  To help organizations create dynamic and memorable experiences for their customers, Oracle today announced the latest updates to Oracle Cloud Customer Experience (CX). The latest updates to Oracle Sales, Oracle Service, and Oracle Marketing help organizations accelerate sales cycles, resolve customer service inquiries faster, and develop engaging loyalty programs that can grow customer lifetime value.
Customers aren t afraid to walk away after a single bad experience and that reality means organizations have to empower their sales, marketing, and customer service teams with the data they need to make every customer interaction matter, said Rob Tarkoff, executive vice president and general manage ....

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Mastercard Joins Forces With Oracle to Speed Social & Economic Assistance


Mastercard Joins Forces With Oracle to Speed Social & Economic Assistance
 
Mastercard recently announced it has joined forces with
Oracle to speed social and economic assistance through a new solution. According to the duo, this solution helps government and non-profit organizations quickly deploy emergency aid through “fast or near-real-time” payment methods (such as Mastercard Send and Prepaid Solutions).
“The new integrated Oracle and Mastercard solution automates the process of helping those in need – from determining program eligibility to the accurate and timely distribution of funds, in turn removing inefficiencies, reducing operational costs, and enhancing fraud prevention.”
The Mastercard and Oracle solution offers various features that meet the disbursement needs of many financial assistance programs, including: ....

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