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NEW YORK (AP) — The promise of self-checkout was alluring: Customers could avoid long lines by scanning and bagging their own items, workers could be freed of doing those monotonous
Self-checkout faces a reckoning just as retailers are in their busiest time of the year. Walmart removed self-checkout kiosks in three stores in New Mexico. Target is limiting the number
The promise of self-checkout has meant that customers can avoid long lines by scanning and bagging their own items, workers can be freed of doing those tasks and retailers can save on labor costs.
The promise of self-checkout was alluring: Customers could avoid long lines by scanning and bagging their own items, workers could be freed of doing those monotonous tasks themselves and retailers could save on labor costs.
This past fall, Walmart removed self-checkout kiosks in 3 stores in Albuquerque, New Mexico, but on the whole it is adding more than it is taking away.