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Digital Signage Today's editor recently recounted experiencing Delta Airlines' digital transformation, including in-flight touchscreens and the Parallel Reality Experience at the Detroit Metropolitan Airport. We reached out to Delta Airlines via email to learn more about the digital transformation, particularly the workings of Parallel Reality.
Delta airlines has invested heavily in the digital experience for passengers, as I found on my recent trip to the Self Service Innovation Summit conference in Hollywood, Florida. From the Parallel Realities Experience to flat panel touch screens for every seat, I was pleasantly surprised by how much these touches improved my experience.
Get up to date on some of the top headlines in Metro Detroit from this past week.
United, Delta, American, and several international carriers are all investing in facial recognition and biometrics to speed up the check-in, security, and boarding process.
Halloween is looming. What are your plans?