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Professor and author Soren Kaplan kicks off day two of the in-person NACS Leadership Forum.

Higher Pay for the Long Haul Part of the truck driver turnover problem is getting “paid by the mile but regulated by the hour.” April 20, 2021 By Pat Pape This is the second of a two-part NACS Daily series on the truck driver shortage in the U.S. ALEXANDRIA, Va.—The biggest obstacle to attracting new truck drivers may be pay. While Walmart truckers—all of them employees of the retail giant—make a highly publicized salary of about $90,000 a year, the average annual wage for a tractor-trailer truck driver was $45,570 as of May 2018, according to the U.S. Bureau of Labor Statistics.

April 19, 2021 By Pat Pape This is the first of a two-part NACS Daily series on the truck driver shortage in the U.S. ALEXANDRIA, Va.—Since last August, merchandise deliveries to Square One Markets in Pennsylvania have been delayed at least 10 times, usually for about 24 hours. The reason: There was no driver available to make the delivery. “Our distributor has never had that problem before,” said Lisa Dell’Alba, president and CEO of Square One Markets. “But Pennsylvania is having a terrible time finding workers—construction, convenience store and truck drivers. It’s been diffic...

Private-Label Goods Help C-Stores Stand Out Casey’s, 7-Eleven and Yesway use personalized brands to draw in customers. February 22, 2021 By Pat Pape Sharon Nealson of McKinney, Texas, used to tote around a bottle of Fiji water to sip throughout the day, but after 7-Eleven introduced its private-label Skýra Icelandic spring water last year, she switched brands. “Fiji is great, but kind of pricey,” she said. “Skýra is not as expensive, but I wouldn’t buy it at any price if it weren’t a high-quality product.” When private-label food products first appeared on retailers’ shelv...

Wawa’s Gheysens Talks Innovation NACS CEO Henry Armour discusses risk, experimentation and the future with Wawa’s CEO. December 23, 2020 By Pat Pape ALEXANDRIA, Va.—Wawa, with 850 locations and more than 35,000 associates, is an iconic retailer in the Mid-Atlantic area, famous for freshly made, built-to-order sandwiches and hoagies. But the Pennsylvania-based chain has never been complacent, and company leaders constantly look for new products, services and technologies that will help them keep up with consumers’ changing demands. Speaking with NACS President and CEO Henry Armour,...