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SFGTV SFMTA Board Of Directors July 11, 2024

Clerk madam chair, you have a quorum. Wonderful. Clerk item 3, announcement of prohibition of sound producing devices during the meeting. Its clear were using sound producing devicing duries duri meeting, so we wont announce this. Item 4, approval of minutes of the november 3, 2020 meeting. Directors, is there anyone who wishes to make any comment . Okay. Seeing none, are there any members of the public who wish to make Public Comment this item on the agenda . You have zero questions remaining. Okay. With that, ill turn it back over to the directors. Directors, do i have a motion . Motion to approve. Second. Okay. Secretary silva, would you please call the roll. [roll call]. Clerk madam chair, you have five votes to approve the minutes. You are on item five, communications. Due to the covid19 health emergency, this meeting is being held virtually, and all members of the staff and the public are attending via teleconference. This w ....

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SFGTV SFMTA Board Of Directors July 11, 2024

During this pandemic. We have taken staff within other units within h. R. We have five different areas that i mentioned and five different Business Units in h. R. We assigned them and put them in our return to work so we can provide better visibility and Better Customer Service to our employees. It was interesting to note that from march to october, during the covid19 shelterinplace, really intense period, they return to work team has respond to over 9000 emails from march to october. In october alone, have responded to 425 calls. For fy 19 and and 20 they responded to 5500. Thats is a staff of six people who done that. Its interesting, i heard lot about staffing and you mention that one of the things was the shortage in staffing. There has been and the team has been dedicated to make sure to try to provide enhanced customer service. One things that we have been comm ....

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CSPAN3 Senate Hearing On Pandemic Federal Teleworking July 11, 2024

Learned and what to better improve the process. Its been a decade since the last significant piece of the telework legislation, the telework enhancement act of 2010 and it set the baseline standards for them to follow with telework and over the last ten years, weve seen great advances in technology and workforce expectations and the increase in cybersecurity threats. So many changes in the world it makes sense to take a close look at the telework policies and strategies than the federal workforce. The current pandemic has acted as a magnifying glass. This Committee Held a hearing in july and during the hearing we were able to gather valuable information to what theyve done to support the Remote Workforce and we were able to draw Lessons Learned with how they recalibrate the telework strategies and policies. During tha ....

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SFGTV SFMTA Board Of Directors July 11, 2024

We assigned them and put them in our return to work so we can provide better visibility and Better Customer Service to our employees. It was interesting to note that from march to october, during the covid19 shelterinplace, really intense period, they return to work team has respond to over 9000 emails from march to october. In october alone, have responded to 425 calls. For fy 19 and and 20 they responded to 5500. Thats is a staff of six people who done that. Its interesting, i heard lot about staffing and you mention that one of the things was the shortage in staffing. There has been and the team has been dedicated to make sure to try to provide enhanced customer service. One things that we have been committed is communicating. I hear lot about communicating, making sure there are updates. We sent over hundred emails about benefits and telecommuting, employees went to shelterinplace, what about their laptop, how did the ....

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SFGTV SF Public Utilities Commission July 11, 2024

Clerk there are 11 ayes. President yee out objection the resolutions are adopted and motions approved unanimously. Could you read the memoriams. Clerk yes, mr. President. Todays meeting will be adjourned in memory of the following beloved individuals. I have, on behalf of supervisor stefani, for the late ms. Linda squires growing. President yee ok. Colleagues, that brings us to the end of the agenda. Madam clerk, is there any further business before us today . Clerk that concludes our business for today. President yee thank you, madam clerk. There are no further business, go ahead and go out there and do your civic engagement. We are adjourned. [roll call]. Clerk we have a quorum. Thank you. Id also like to announce that the commission will have a different order of business at this meeting, and we will hold the closed session first before moving into our regular business. Madam secretary, will you read the closed session prior to Pub ....

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