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When San Francisco startup OpenAI unveiled its ChatGPT online chatbot late last year, millions were wowed by the humanlike way it answered questions, wrote poetry and discussed almost any topic.
When Google introduced a similar chatbot several weeks later, it spewed nonsense about the James Webb telescope. The next day, Microsoft's new Bing chatbot offered up all sorts of bogus information about the Gap, Mexican nightlife and singer Billie Eilish. Then, in March, ChatGPT cited a half dozen fake court cases while writing a 10-page legal brief that a lawyer submitted to a federal judge in Manhattan.
When summarizing facts, ChatGPT technology makes things up about 3 percent of the time, according to research from a new start-up. A Google system’s rate was 27 percent.