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/PRNewswire/ -- Marvin, a new user research platform that helps companies better understand the needs of their customers, officially launched today along with...
Marvin’s technology is an interview and user research tool that plugs into video conferencing tools to record customer interviews and them them into searchable insights.
film profile], which had its North American premiere at Hot Docs, is among the cream of the crop. It deals with the gig economy: Uber, Deliveroo, Bolt, Wolt, Lyft and an ever-growing bunch of apps that pair services with customers use so-called "free contractors". While the idea of working without an office and choosing your own hours sounded attractive some ten years ago, when these started popping up, their business model has reduced the contractors to slaves who always have to be attentive and nice to customers while doing physically and mentally exhausting work for very little money. (Th...
Documentarian Shannon Walsh examines the human cost of the gig economy. Consider the mighty smartphone. For the app-happy consumer, it's a convenience machine, a wand for conjuring food, a ride, maybe a carpenter to handle a home-improvement chore. On the other side of the equation, where The Gig Is Up shines an urgently needed light, that device is a heartless and ever-present boss, an algorithm monitoring speed of performance and customer ratings, and given to slashing wages or even "deactivating" workers — chilling tech-speak for "firing" — without warning or discussion. "Like you're ...
'The Gig Is Up' Review: The Perils of Platform Work, Personified 'The Gig Is Up' Review: The Perils of Platform Work, Personified A spry, engaging doc with more breadth than depth in its examination of the effects of the exploding gig economy on gig workers worldwide. Jessica Kiang, provided by FacebookTwitterEmail Director: Shannon Walsh With: Al Aloudi, Nick Srnicek, Derek Thompson, Leila Ouadad, Jason Edwards, Mary L Gray, Mitchell Amewieye, Emeka Okoye, Tomisin Adeshiyan, Prayag Narula, Annette Rivero. (English, French, Chinese dialogue) Running time: Running time: 89 MIN. Courtesy of Do...