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Professor Sovern's reply underscores need for consumer education | Ballard Spahr LLP - Vimarsana News

Professor Sovern's reply underscores need for consumer education | Ballard Spahr LLP

Recently, Professor Sovern replied to our blog post that commented on the letter that he and 160 other law academicians submitted to the CFPB in support of the pending Petition for...

Further thoughts on consumer understanding of arbitration clauses | Ballard Spahr LLP - Vimarsana News

Further thoughts on consumer understanding of arbitration clauses | Ballard Spahr LLP

Professor Jeff Sovern recently blogged about the FTC’s June 2023 revisions to its Endorsement Guide. The Guide helps advertisers and endorsers make sure that their advertising using...

If consumers are "clueless" about arbitration, it's not industry's fault | Ballard Spahr LLP - Vimarsana News

If consumers are "clueless" about arbitration, it's not industry's fault | Ballard Spahr LLP

Last week, Professor Jeff Sovern of St. John’s University School of Law published a blog post discussing a new empirical study by Roseanna Sommers, Assistant Professor of Law at the...

Challenges accepted, Professor Sovern | Ballard Spahr LLP - Vimarsana News

Challenges accepted, Professor Sovern | Ballard Spahr LLP

Our response to Professor Sovern’s article about arbitration opt-outs and so-called “dark patterns” prompted a reply in which he poses two “challenges”: (1) “prove that opt outs benefit...

Arbitration opt out provisions benefit consumers, Professor Sovern | Ballard Spahr LLP - Vimarsana News

Arbitration opt out provisions benefit consumers, Professor Sovern | Ballard Spahr LLP

For the past decade, Professor Jeff Sovern has criticized companies for including opt out provisions in their consumer arbitration clauses, even though such provisions give consumers...