Stay updated with breaking news from Public Sector Einstein. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.
The Media Online’s weekly round up of people, account and business moves in media. All the media business moves in one place.
Built on the Einstein 1 platform, public sector organisations can now quickly and easily generate case reports, capture real-time call transcriptions, and document and format case interactions, all in a single offering.
A Salesforce report claims that a lack of skills in artificial intelligence is preventing effective take-up of generative AI to enhance frontline citizen services across the public sector.
Salesforce has unveiled Public Sector Einstein 1 for Service, a software platform that hosts various artificial intelligence-powered capabilities that work to automate administrative tasks. Salesforce said Wednesday that the new product is based on its Einstein 1 platform and is meant for use by government workers.
New Caseworker Narrative Generation helps government employees work cases faster by automating manual tasks with AI Salesforce now offers several FedRAMP-compliant features for...