SFGTV February 21, 2013
Well. We contact the Apartment Association in some cases and have them sort of work on the other end speaking to the landlord complying with codes and all of that. And we have had great success. The other thing that it allows us to do is a little bit of a more of a Case Management model. Some of our counseling that we do it is really where we are only able to sort of do an in and out and advise them a little bit and send them on the way and with this, we are able to do follow up calls and we send out post cards saying has your issue been resolved and we will track the cases thoroughly. If the ...