CSPAN2 The Communicators Michael Powell NCTA President July 12, 2024
Guest this this is a truly harrowing unprecedented event that requires extraordinary collective action, though in the running of your own operations and adequately serve the consumers that youre committed to. First and foremost it has affected our company just like all companies. It has to protect its own employees, particularly for a set of companies that one large call centers with large collections of people, that since technicians into peoples homes to repair and provision service, all of those processes had to be rapidly transformed. Now we have 90 of call centers employees working at hom...