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$743 billion in 2023 merchandise returns have caused retailers to focus on defining efforts to diminish returns.
Amazon has introduced an AI-powered assistant to help fashion customers find their best fit, which is a costly problem for multi-brand online fashion retailers.
It's best to research return policies in advance, but there are ways to make the process easier after the fact.
No sooner have billions of dollars of merchandise made it safely down the chimney than customers are looking to load up the sleigh with $743bn in returns says the NRF.