FTE Ancillary & Retailing: "Convergence of commercial, CX & tech"
Eric Léopold, Founder & MD, Threedot and Content Director, FTE Ancillary & Retailing, shares his thoughts on the evolution of airline retail.
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Eric Léopold, Founder & MD, Threedot and Content Director, FTE Ancillary & Retailing, shares his thoughts on the evolution of airline retail.
FTE explores a selection of the top trends and technologies for 2024, including robotics and automation, AI, Urban Air Mobility and more.
On the first day of the IATA Airline Industry Retailing Symposium in Bangkok, Thailand, Steven Howard of TravelNewsAsia.com sat down with Yanik Hoyles, IATA's Director of Industry Distribution Programmes, to ask him about NDC (New Distribution Capability). Yanik tells us how the certification levels within NDC, such as Level 4 and @scale, differ from one another, why they are important, what needs to be done to go from one level to another, and so very much more.
IATA held its second annual Airline Industry Retailing Symposium in Bangkok, Thailand in October 2019. Around 45 people from IATA joined hundreds of high-level delegates who had flown in from around the world to network, share ideas and learn the latest ideas, trends and solutions in airline retailing and distribution.
A focus on passenger experience is essential to the recovery of the global aviation industry, Bahrain Airport Company (BAC) Chief Executive Officer Mohamed Yousif Al Binfalah told industry leaders gathered in Bahrain for the opening of the International Air Transport Association (IATA) World Passenger Symposium (WPS) 2022.