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Long phone wait times for help persist for San Diego water customers - Vimarsana News

Long phone wait times for help persist for San Diego water customers

Published: April 6, 2024

On average, it takes 35 minutes to reach a customer service representative, according to San Diego water officials. That, however, is an improvement from the two hours it used to take in March 2023.

Source: 10news.com
Related Topics:
San DiegoUnited StatesCity Of San DiegoJuan GuerreiroDarian CollinsPublic Utilities DepartmentSan Diego Public Utilities DepartmentSan DiegansRobin GunningSan Diego Public UtilitiesOn HoldWater Bills
Massive water bills still plague San Diegans - Vimarsana News

Massive water bills still plague San Diegans

Published: April 5, 2024

There have been problems since late 2017 in the city of San Diego with water meter readings, billing and customer service, according to a City Auditor report.

Source: 10news.com
Related Topics:
Bay ParkUnited StatesPetco ParkSan DiegoSan Diego CountyJuan GuerreiroTodd GloriaRachel LaingShawna McclureDarian CollinsCraig HarrisJuan Guerreiro Craig HarrisHaney HongPublic Utilities DepartmentSan Diego County Taxpayers AssociationSan Diego Public Utilities DepartmentSan Diego City CouncilManagement SolutionsCity AuditorSan DiegansMayor Todd GloriaRobin GunningOpening DayUtilities DepartmentBuena Vista