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BOSTON, MA (PRWEB) December 21, 2022 -- According to RCP's recent Unified Commerce: State of the Industry for Holiday 2022 report, less than 5% of all
chika_milan - Adobe Stock Nearly 85% of retailers surveyed ranked growing and enhancing digital commerce as their top business priority in 2021, according to the POS & Customer Engagement Survey, presented by Retail Consulting Partners (RCP). Focus on the holistic customer experience remains paramount, shaping the way retailers bring customers in store, and keep them returning for in-store shopping. Case in point: 67% of retailers indicated their second highest business priority for 2021 is expanding and enhancing the customer experience. “Retail has never been more transparent, and ...
Order Management Integration, Omni-Channel Capabilities and Flexible Fulfillment Top POS and Customer Engagement Priorities in 2021, According to New RCP Report Share Article 85% of Retailers Indicate Growing and Enhancing Digital Commerce as Top Business Priority for 2021 Flawless execution of omni-channel capabilities and last-mile delivery or pickup is the expectation and key differentiator driving loyalty for most retailers. BOSTON (PRWEB) February 22, 2021 According to the recent Retail Consulting Partners (RCP) POS & Custo...