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Majority of Retailers Deliver Omni-Channel Capabilities, but Very Few Have Implemented a Unified Commerce Platform, According to RCP's Latest Retail Industry Report

BOSTON, MA (PRWEB) December 21, 2022 According to RCP s recent Unified Commerce: State of the Industry for Holiday 2022 report, less than 5% of all ....

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Order Management Integration, Omni-Channel Capabilities and Flexible Fulfillment Top POS and Customer Engagement Priorities in 2021, According to New RCP Report

Order Management Integration, Omni-Channel Capabilities and Flexible Fulfillment Top POS and Customer Engagement Priorities in 2021, According to New RCP Report
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85% of Retailers Indicate Growing and Enhancing Digital Commerce as Top Business Priority for 2021
Flawless execution of omni-channel capabilities and last-mile delivery or pickup is the expectation and key differentiator driving loyalty for most retailers.
BOSTON (PRWEB)
February 22, 2021
According to the recent Retail Consulting Partners (RCP) POS & Customer Engagement Survey, 85% of retailers have ranked growing and enhancing digital commerce as their top business priority in 2021. No big surprise, given the explosive growth in online transactions in 2020, but digital is only part of the experience as customers still expect a seamless, anywhere, anytime, anyhow experience across all channels. The store remains the ce ....

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