iContact BPO expands contact centre operations in Gauteng
The 2022 agency awards season closed off in style for Levergy, as they walked away with two major company awards...
Source: bizcommunity.com
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South Africa's BPO sector surges ahead, with CX and customer service leading the charge - Brazil Business Today
South Africa’s BPO sector has enjoyed rapid growth, with a ~25% compound annual growth rate between 2015 and 2021, becoming a major global outsourcing contender
Source: einnews.com
South Africa's BPO sector surges ahead, with CX and customer service leading the charge
Wildlife, incredible landscapes, exciting road trips, centuries-old tribes and glorious beaches are just a few great travel experiences that make Africa one of the most desirable travel destinations in the world...
Source: bizcommunity.com
Less Is More: Half of Today's Enterprises Have Reduced Their CX Footprint in the Past Year
New TELUS International survey results indicate that half of enterprises are using a single CX delivery partner to achieve all their customer experience goals ... | June 21, 2022
Source: marketscreener.com
Another BPO opens in Jamaica
Business process outsourcing (BPO) company Iterum Connections has become the latest such ...
Source: jamaicaobserver.com