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FinancialForce adds CPQ for services, advanced resource management and multi-X accounting

FinancialForce adds CPQ for services, advanced resource management and multi-X accounting
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FinancialForce Fall 2021 Release Makes it Easier for Customers to Run Their Business Digitally and Adapt to Change

FinancialForce Fall 2021 Release Makes it Easier for Customers to Run Their Business Digitally and Adapt to Change
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Thrio Announces Salesforce Lightning Experience Integration

Thrio Announces Salesforce Lightning Experience Integration
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Salesforce users can choose between Classic and Lightning with Thrio CCaaS
Thrio’s blended agent and omnichannel capabilities are a perfect complement to Salesforce Lightning with its new customizable record layouts and views for each user.
CALABASAS, Calif. (PRWEB)
January 26, 2021
Thrio, Inc., maker of award-winning cloud contact center software, announced today its omnichannel integration with Salesforce Lightning Experience CRM. This integration complements Thrio’s existing Salesforce Classic Integration. With Thrio CCaaS, Lightning users get customized views as well as built-in call controls and media handling for chat, email, and SMS. This tight integration eliminates switching between applications, providing a unified experience for sales and service agents. In addition, SLA and KPI insights and real-time s ....

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