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Observe.AI And Microsoft Team Up To Redefine Customer Experience With Contact Center AI SAN FRANCISCO--(BUSINESS WIRE)-- Observe.AI, a leader in Contact Center AI, today announced that they will be working with Microsoft to bring the power of automation and AI to enhance customer experiences, improve compliance, and boost agent performance. Enterprise customers can purchase Observe.AI’s Contact Center AI solution today on Microsoft’s Azure Marketplace and on AppSource. Contact centers have a wealth of data that can improve the overall quality of the customer experience. Unfortunately, dat...

Posted on 241 Dialpad, Inc., the leading AI-powered cloud communications platform, today announced a significant breakthrough regarding its proprietary Voice Intelligence (Vi™) AI technology. Dialpad’s Voice Intelligence combines automated speech recognition (ASR) and natural language processing to deliver real-time business optimization, including call coaching, automated note-taking, sentiment tracking, and transcription analysis. After years of continuous updates and more than one billion minutes of voice calls analyzed, ben...

Startup Airspace is raising $ 38 million for technology that helps deliver critical, time-sensitive cargo News Highlights: Startup Airspace is raising $ 38 million for technology that helps deliver critical, time-sensitive cargo Carlsbad startup Airspace, which has developed an artificial intelligence platform to manage the shipment of time-sensitive cargo, including human organs for transplants, said Tuesday it has raised $ 38 million in a third round of venture capital funding. The company will use the money to finance its growth and expand internationally. It recently opened an office in ...

Carlsbad startup Airspace raises $ 38 million for technology that helps deliver critical, time-sensitive cargo News Highlights: Carlsbad startup Airspace raises $ 38 million for technology that helps deliver critical, time-sensitive cargo Carlsbad startup Airspace, which has developed an artificial intelligence platform to manage the shipment of time-sensitive cargo, including human organs for transplants, said Tuesday it has raised $ 38 million in a third round of venture capital funding. The company will use the money to finance its growth and expand internationally. It recently opened an ...

Founded in 2016, Airspace helps manage the shipping of time-sensitive items ranging from aircraft parts to human organs