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Coffee Briefings are timely deliveries of the latest ITWC headlines, interviews, and podcasts. Today’s Coffee Briefing is delivered by IT World Canada’s editorial team! Missed the last Coffee Briefing? We’ve got you covered. TD uses VR to train branch employees TD has announced that it has started using virtual reality (VR) to simulate challenging customer interactions

Sts'ailes has inked their signatures on a co-ordination agreement but are still waiting for B.C. and Canada to sign. They say the lack of signatures won't stop their progress.

Image by GOCMEN via GettyImages.ca

The theft of tax and employment records of 48,000 of Canadians four years ago was the fault of poor IT authentication security, says the country's privacy commissioner. Attackers employed credential stuffing using previously stolen usernames and passwords to get into the IT systems of the Canada Revenue Agency (CRA) and Employment and Social Development Canada

Three federal institutions acknowledged not fulfilling a privacy directive when they appeared before the standing committee on access to information, privacy and ethics on Tuesday.