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7 that had access to selfservice decided to send us a piece of paper instead. So not too bad. Last year, when our pilot, when we did about those numbers i mentioned earlier about 12,000 or so, when our first rollout. I think adherence was about 20 . Compared to todays 24 . So on slide 6, i think some of the things that helped us have success and the lower number of phone calls as well as e benefits is our outreach. Back in september, i told you we did improvements to our communication and i think it showed based on the feedback i got from the staff that speak to the members enough, that they w...

The providers because they were not covered in their networks. And with that, im going to turn it over to shenay who will talk to you about the feedback we received on the models. Good afternoon. As part of the engagement process, we presented five models of potential or possible Health Care Model options are or options that are hypothetical options that members were could potentially look for in the future. The first model during this presentation, members were able to share questions ask and share questions about the models, look at the models in detail to figure out what things were appeali...

Wellness center here at the Health Services. At the end, we at the end of the day we had 117 individuals participate in the focal groups, representing 34 of the unique departments across the city. With that, id like to turn the mic over to heather and shenay to talk about the presentation of the core findings from this endeavor. Thank you. Thank you. Hi, commissioners, its nice to be here with you today. Im heather imboden, im with communities in collaboration. Were an oakland based consultant. We also do program evaluation. Im here with my colleague, shenay hawkins who also supported this pro...

As trade fears ease. We start with walt disney because the force is very much with the entertainment giant after a strong set of results. Disney is now more enormous than ever, following its massive 70 billion takeover of 21st century fox. And its about to begin a new episode in its 96 year history as it prepares to enter the world of streaming. Disney made revenues of over 19 billion, up more than a third on this time last year and more than wall street was expecting. It has been boosted by the takeover of fox back in march which has given it lucrative new content such as star wars. Profits w...

Years of trade tensions. We have his exclusive interview. And we look at the competitive space of rental kitchens. First, to our top story. Apple says it is considering bundling its Digital Services including news plus, tv plus, and digital music. Get more bid to subscribers. The tech giant is already experimenting with this kind of approach, offering free subscriptions for tv users to apple music. What are we bundling and why . Said, apple wants to bundle together different paid services. They have had apple music since 2015. They came out with four or five new services this year. They want t...