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President itself wants to do the interview and its only his lawyers holding him back. So what is really going on here . Does the president want to talk or not . Politico suggests the answer is yes. Despite the risks. Thats because of, quote, trumps belief in his selfcreated myth, that he can convince anyone of anything if hes simply given the opportunity to get them in a room alone. Apparently that includes Special Counsel bob mueller himself. I want to bring in nbcs Peter Alexander whos live in berkeley heights, new jersey. Peter, if the president really wants to do it, he could just say yes....

Their experience and some of them don't and the ones that don't scare me the most because we don't know what they are thinking. >> as hard as it was at the time, shepler's needed to hit the re-set button and they made a promise to themselves. they refused to let customers down again. >> we did get slapped in the face and we needed it. what used to be busy is now a normal day. what is busy is now just trying to keep the -- everyone in between the white lines. there always curve balls. don't fight it. go with it. if you don't have that mindset going into every year, yes we're going to do this an...

Shepler's was getting complaints from all sides, from customers to local officials, they didn't have good answers to problems like why their lines were so long. find out how this company redeemed itself and saved its reputation on your business sunday morning at 7:30 eastern on msnbc. it's pretty amazing out there. the world is full of more possibilities than ever before. and american express has your back every step of the way- whether it's the comfort of knowing help is just a call away with global assist. or getting financing to fund your business. no one has your back like american express...

It was everything from a slap in the face or kick in the butt. we tried to organize ourselves, but did we really nail it? no. we didn't. >> the summer of 2017 was one for the record books at shepler's. not in the way the family would have hoped. >> did we think it was going to be like this? we never thought it would be like it is. >> it was to the point where, holy crow, we have never seen anything like this. >> far from smooth sailing in the straits of mackinac that year. >> we scrambled and did our best to take care of everybody. on busy days, things fall through the cracks. >> passengers fe...