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The consistent number one answer to the question of what advisers are most concerned about when it comes to their business is, without a doubt, regulation. As a compliance manager, I completely get it
Consumer Duty has significantly increased the level of rigour the Financial Conduct Authority expects from an advice firm’s initial and ongoing due diligence of the investment partners and platform providers it is prepared to recommend to clients.
A business is more than a name, of course, but that name is often the first impression a client gets. As demonstrated by Abrdn, it also has the power to get people talking (even if that talk is not all positive).