Leaked Mercy email 'service failures' from Quest Diagnostics lab
Long waits for patients, short-staffing and technology issues have plagued the rollout of a deal that was supposed to lead to "more affordable" care.
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Long waits for patients, short-staffing and technology issues have plagued the rollout of a deal that was supposed to lead to "more affordable" care.
Long waits for patients, short-staffing and technology issues have plagued the rollout of a deal that was supposed to lead to "more affordable" care.
Lab testing for many local medical patients will be routed through a facility in Lenexa, Kansas in the near future. Earlier this week Mercy's St. Louis-area headquarters announced a deal with New Jersey-based Quest Diagnostics that would change the way diagnostic lab services are administered in Mercy's operations in Arkansas, Kansas, Missouri and Oklahoma, including Mercy facilities in Springfield and southwestern Missouri. Mercy and Quest both declined to specify the terms of the deal when the News-Leader asked each organization. But the move was described as an "all-cash asset transacti...