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Jonesboro man pushes for other service options after 'outrageous' Suddenlink bill


Jonesboro man pushes for other service options after ‘outrageous’ Suddenlink bill
Jonesboro man pushes for other service options after ‘outrageous’ Suddenlink bill
By Jurnee Taylor | April 1, 2021 at 5:40 PM CDT - Updated April 1 at 7:32 PM
JONESBORO, Ark. (KAIT) - It’s been one year since Suddenlink customers aired their grievances, and 12 months later, we’ve discovered customers are still sending complaints.
One of those complaints is from Jason King, who says he did not receive a warning for going over his data limit and was shocked when he opened his bill and saw the normal $65 bill was $377.
“I just have internet. I just have wifi. That’s all I have,” King said. “I came here [Suddenlink] like two weeks ago and paid my bill, asked how much my bill was and they never said anything about the $300 overcharge.” ....

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Chandler residents meet net official


By Rich Flowers
rflowers@athensreview.com
Jan 15, 2021
Jan 15, 2021
The Chandler City Council provided a forum on Tuesday for a representative of Suddenlink and customers to talk about some of the problems residents say they’re having with the provider. 
Mayor Libby Fulgham said problems with the service have occurred in various parts of the city.
“Some of the things they’ve talked about, I’ve experienced myself.” Fulgham said.
According to the mayor, Chandler is a growing municipality and things like internet service can be a determining factor for those considering moving to the city.
“I hope you guys can address the issues that you’ve heard today and come up with a game plan and let us know where you’re headed with it,” Fulgham said. ....

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