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congressman george santos as his apology tour fails to alleviate concern over his false statements to voters putting pressure on the incoming house majority to act. we re following new concerning development from vatican city. pope francis met with retired pope benedict after his health took a turn for the worse. begin with ongoing anger and frustration at airports across this countries as today there are already thousands more flight cancellations by southwest airlines adding to the public relations nightmare for an airline struggling to explain why they can t keep overcoming the same holiday obstacles as their competitors are managing to, and nbc shamar stone is at the baltimore airport for us. what a mess. i can t believe all the luggage behind you. what about the extended lines of frustrated customers? just give us a sense what it s like there at dwi. reporter: all right. first of all, we ve been here since 6:00 this morning. seems as though things are getting p ....
Hundreds of Southwest Airlines flight attendants and pilots lined the streets near McGregor Square Wednesday to demonstrate how dire their situation is amid ongoing contract negotiations. ....
Many changes for it to process and it basically can t match up crew members to aircraft. and that s the problem we re having. why is that? is it old? antiquated? it s old, yeah. yes. exactly. that s exactly right. and isn t this foreseen? yes. and, in fact, we have warned the company, swapa, that pilot s union warned the company several times. had a meltdown a year basically the past five, six years and said time and time again, we need you to change processes how you schedule pilots and we need to update and enhance your scheduling software to be able to handle these, you know, 2% or or when this happens. weather happens. extreme circumstances happen and unacceptable they haven t invested the money into the resources into the scheduling i.t. infrastructure. ....