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talk. >> [speaking spanish] >> joining me now is sam brock in uvalde with the latest on the shooting. also -- he's in houston where the show must go on for the nra. first use them, it's very hard to watch, to hear, and process what happened there. then we learned of the injured children calling 9-1-1 for help. didn't get there in time. it all feels impossible and we are not even there. here in the studio. but you there on scene? what are you learning sam? >> well certainly it's gut wrenching alex. you talk to parents here, and they say it feels like the floor falls from underneath th...

hello and welcome to our viewers in the united states and around the world. live from cnn world headquarters in atlanta, i'm john vause, and this is "cnn newsroom." texas officials are facing a growing number of questions as well as increasing criticism of law enforcement's response to the mass shooting at robb elementary. for two days now, the official count has been inconsistent, contradictory, and outright confusing at times with some major changes to some important details. did police exchange gunfire with the shooter as he entered the school? on tuesday and wednesday, the answ...

anyone, it never happened. it took up to an hour for the gunman killed during that time police were negotiating with the suspect keeping his pinned but later said they didn't know his exact location for immediate take down and video outside the school show parents pleading with police to enter and save the kids and one woman put in handcuffs and another tackled by police and thrown to a ground and a third pepper sprayed. >> as a father i would have just went in. i don't need nobody tell me to go in defend harmless children, why wait? >> cnn jason carol begins our coverage timeline ho...

means. but officers resisted as the massacre played out. meantime, vigils and memorials are giving families and the community a chance to grieve and of course, begin healing. but nothing will bring back the 21 people they've lost. and we're now hearing for the first time from the mother of the gunman, salvador ramos. >> translator: i have no words. i have no words to say. i don't know what he was thinking. he had his reasons for doing what did he and please don't judge him. i only want the innocent children who died to forgive me. >> what do you tell their families? >> translator: fo...

realistic hope right now, as we sit here, that this time will be different? >> greg abbott would like us all to think that this is a mental health problem, every expert will tell you that these people -- that there are no indicators of mental health. that they're rational people, that they plan these things out. they're psychopaths, sure. but you're never going to really truly isolate them and identify them beforehand. and the experts around the country suggest that. there's mental health problems all over the world, but you don't have incidents like this happening all over the world...