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The Health Service Board Meeting will now come to order. I would like to turn this over to our director now for some opening remarks regarding the present situation. Good afternoon and thank you for joining the Health Service board Virtual Meeting with us this afternoon. During the declared covid19 Health Emergency and authorized by state and local authorities, the Health Service board Public Meeting is being held using teleconference technology which provides access for Member Participation online, thus producing a virtual Public Meeting in lieu of an inperson meeting. This virtual Board Meet...

Thank you. Thank you. Section a, general information, accessibility information for the public, teleconference information, there is none tonight. Do you want to do that . Okay. Go ahead. We are going to have an announcement about accessibility right now. Good evening, everyone. San Francisco Unified School District provides free cantonese and spanish interpretation tonight for this meeting. So if you know anyone that needs a cantonese or spanish interpreter, please have them find us. We have signs up right here. We also have childcare provided over at the e. P. C. Center. So if you need child...

Right now. Good evening, everyone. San Francisco Unified School District provides free cantonese and spanish interpretation tonight for this meeting. So if you know anyone that needs a cantonese or spanish interpreter, please have them find us. We have signs up right here. We also have childcare provided over at the e. P. C. Center. So if you need childcare, please head over to the e. P. C. Center. And the interpreter will repeat this in cantonese and spanish. [speaking Foreign Language] [speaking spanish] thank you. Section b, opening item, approval of the board minutes of the regular meeting...

At slalom consulting. For disclosure, i serve as a member of san raphael fire commission, but in my role today, im only speaking as a slalom consultant. So building on sarahs conduct, this leveraged a paperbased system as she mentioned, but the d. P. A. This year made a focused investment on d. P. A. Technology to introduce a foundational tool to introduce timely and accurate report with specific reference to 1421 in mind. The tool provides near realtime visibility to cases in progress and opportunity for improved efficiency in collaboration. Looking forward, the d. P. A. Can leverage case dat...

Investigators now only enter information one time, and we have retired the wooden box, which was an integral part of our work flow. We have a new Case Management system which is based on sales force technology and eli hill is going to tell us how it all happened. Thank you, commissioners, chief scott, and director henderson for having me here today. I have some prepared remarks, so ill be reading it. My name is eli hill. She says im a client partner at slalom consulting. For disclosure, i serve as a member of san raphael fire commission, but in my role today, im only speaking as a slalom consu...