have been caught in the cross fire. joining me now exclusively, a man who was wounded in today's shotting. he sells tickets to the empire state building for the tour. also rebecca fox, an eyewitness. welcome to you both. very harrowing day. i know you've been through an extraordinary experience there. let me start with you, robert. you were shot in the arm. did you know what on earth was going on? you were off to your normal work at the empire state building. what happened? >> -- when i woke up this morning, for some reason, something was telling me not to go to work. like something ...