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With the right training and resources, new staff members and volunteers can become indispensable assets to a nonprofit.

13 Ways to Re-Engage Inactive Customers Actively connecting with disengaged customers could make all the difference in encouraging repeat business. Photos courtesy of the individual members. Smart business owners know that it costs less to keep a satisfied customer than it does to acquire new ones. That's why it's so important to focus on repeat business and customer loyalty. To do this, you'll have to invest in your current customers and find ways to continuously engage them. But what do you do if a customer is disengaged or goes inactive for a while? If you're unsure how to solve this issue...