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Artificial Intelligence is getting smart enough to express and measure human empathy. Here’s how the new technology could change healthcare, customer service—and your performance review
Two projects at the University of Washington help therapists be more empathetic and help patients reframe negative thinking.
Therapy apps are incorporating AI programs such as ChatGPT. But such programs could provide unvetted or harmful feedback if they’re not well regulated
Patients with medical questions who reach out to doctors online may get the answers they need faster, thanks to tools enhanced with artificial intelligence, or AI, though the technology won't replace humans, experts say.
AI chat interface HAILEY shows promise to help mental health support workers increase empathy when interacting with individuals seeking support.