Tech layoffs in 2024: A timeline
Technology companies have continued to lay off staff in 2024, despite improving fundamentals. Here's an updated timeline of notable layoffs, and reasons why Big Tech is in turmoil.
Source: computerworld.com
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Zendesk hires former Everlaw and Google lawyer to head up legal team
Zendesk hires former Everlaw and Google lawyer to head up legal team
Source: globallegalpost.com
Zendesk adds flexible AI agent capabilities with Ultimate acquisition
Zendesk has been trying to transform customer service since it launched in 2007, so it shouldn’t come as a surprise that the company sees the industry being altered in a big way by the rise of generative AI. The companies did not share the purchase price. The idea of an AI agent has come to the forefront recently as companies look to build bots that do more than answer questions, but also help resolve problems by connecting to back-end transactional systems.
Source: yahoo.com
Zendesk Appoints Kelly Grier to Board of Directors
/PRNewswire/ -- Zendesk today announced Kelly Grier has joined its Board of Directors. As Ernst & Young's U.S. Chair and Managing Partner and Americas Managing...
Source: prnewswire.com
Zendesk emerges from last year's turbulence with strong outlook
After a rough 2022 with a ton of dram, Zendesk has emerged with a new owner and CEO, and a strong outlook for future growth.
Source: techcrunch.com