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And ceo of independence blue cross. This is one hour and 20 minutes. Good morning. It is wonderful to feel such energy in this room. I am honored to be the dean of American University and it is my great pleasure to welcome you to American University Washington College of law for this exciting Plenary Session of the next steps in Health Reform 2017 congress. At this year in partnership with the American Society of law, medicine and ethics and generous support from our cosponsors, we are thrilled to expand to a threeday conference attracting speakers and attendees from multiple disciplines in th...

Somewhere along the line, our society has transitioned from being service-based to commodity-based. With service no longer anticipated in most areas of our lives, we focus on securing commodities in its place.  If we can reduce anything we want to a basic commodity, then regardless of what it is (an appliance, a phone or even a car), the natural progression focuses on getting it at the lowest possible price. For example, we now call the service stations of yesteryear gas stations. Instead of going for service, we search for the station with the lowest fuel prices and pump our own gas.