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Just two more working days to go until Money Marketing Interactive London next week. At the event on Tuesday 17 October at Etc.Venues,155 Bishopsgate, Aegon pensions director Steven Cameron will be joining a panel discussion all about the Consumer Duty: Two months in.
A Phoenix Group client has claimed the insurer’s customer service team told them they have never heard of the Consumer Duty when he complained about service levels and demanded good customer outcome under the new duty.
PIMFA is reminding those firms still to act that there is a wealth of high-quality, original information, as well as numerous helpful resources that will
Consumer Duty will likely result in a reaffirmation of the value of financial advice, writes Caitlin Southall
Aegon have launched three new guides for advisers on implementing Consumer Duty