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even though this paper reads projects and goes on to read a general priorities on page two, note that the commission is concerned and involved with many other matters in -- and priorities. it is just over the course of time, starting pretty much with our retreat, we reviewed our priorities for the next year. and have been in evolving in this. so we decided to try to make this more functional, the setting of priorities, and functional in terms of scheduling it into our meetings and seeing to it that we address it. instead of having the three tiers that we had before, we decided to see...

decided to see what it would look like to just put all the parties together, with the exception of the a-set priorities. the a-set priorities are listed as the ongoing projects, activities anticipated in the next 90 days. what were previously identified as a-projects are now going to be over the next 90 days, and the rest of the priorities, described as b and c priorities are just listed as general priorities. the third page his accomplishments regarding priorities identified earlier to date. so that is a list that we expect to grow as we, you know, work with this system. the idea is...

the trend is a continuing, not at the rate that it occurred last year. currently, through the end of this month, it appears that the complaints filed in 2011, as of today, are about 10% fewer than the complaints that were filed in 2010 as of august 21 -- august 31, 2010. >> thank you, director. that is great news, a testament to your department, and it is also plainly a testament to the heart and good work of the members of the rank-and-file of the department. they are exceeding the commission's add your call and let the public demands, which is to have a professional police force th...

participation in our mediation program is 95%. the mediation participation rate of the san francisco police officers is the highest per capita of similar mediation programs in the united states. before i conclude my remarks, i would like to share a few statistics which you about the complaints the occ received in 2010 and how we resolved those complaints. in 2010, we received 854 complaints. this represents a 16% reduction in complaints we receive in 2009 when we received 1018. our sustained rate was 9% of the places we closed. we found proper conduct by 29% of the allegations were i...

scheduling it into our meetings and seeing to it that we address it. instead of having the three tiers that we had before, we decided to see what it would look like to just put all the parties together, with the exception of the a-set priorities. the a-set priorities are listed as the ongoing projects, activities anticipated in the next 90 days. what were previously identified as a-projects are now going to be over the next 90 days, and the rest of the priorities, described as b and c priorities are just listed as general priorities. the third page his accomplishments regarding prior...