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Step 2 Check the claim form for any appointee details. This will be shown on page 11 of the claim form. If the claim form does not contain any appointee details, go to Step 3. If the claim form contains details of an appointee and the details are the same as the customer’s details do not capture the details of the appointee If the claim form contains details of an appointee and the details are different to the customer’s details, use Function CAPTURE APPLICATION to continue to capture the remainder of the claim form and note down any missing information do not contact the customer for any...

TCM0307100 - Specialist areas: international: right to reside: right to reside - general You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals. Reasons not to follow this guidance You do not need to follow this guidance if the customer is not a European Union (EU) national, A2 national or a Croatian national. Checklist you know the nationality of the customer and whether they are employed or self-employed you follow the guidance in TCM0307300 you will the correct user roles to follow this guidance.  you are in ...