Key Travel | Business Travel News Europe
Business Travel News Europe's annual ranking of the leading corporate travel management companies in the UK, Germany, France, Spain, Italy and more
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Business Travel News Europe's annual ranking of the leading corporate travel management companies in the UK, Germany, France, Spain, Italy and more
One year after Atio: Illation goes from strength to strength In 2019, after many attempts for a resolution, Atio Interactive went into liquidation. Illation assumed responsibility for supporting some of Atio’s customers, as well as providing employment to about 40% of its affected staff. A year later, the update regarding this decision could not be more positive. Despite the challenging backdrop of Atio’s liquidation, together with the tumultuous effects of the Covid-19 pandemic (which saw many more well-established companies closing their doors), illation has managed to grow and further ...
8x8, Verint Join Forces for Workforce Management Customer service is lacking; the ups-and-downs of the call center carousel is nauseating to say the least. The contact center requires an all hands on deck approach. This complicated symphony of people, processes and technology requires efficiency, precision and a proactive approach to operations. Verint and 8x8 announced a partnership introducing the integration of cloud workforce management and cloud contact center applications with a leading cloud communications platform. “Joining forces with Verint (News - Alert) enables us to further ex...