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Channel software adoption to increase in 2021: Forrester

The IT channel is expected to increasingly adopt channel software innovations in 2021 as economic recovery continues, according to research firm Forrester.
In the latest predictions from Forrester principal analyst Jay McBain, channel organisations will be met with disruption brought by the events of 2020, expecting changes not only in customer demand but also with vendors finding more ways to go direct.
McBain listed ten predictions on customer behaviour, vendor trends, new ways to sell solutions direct from the vendor like marketplaces, channel software adoption, and where the MSP market is headed.
The first prediction is that the channel will continue benefiting from the changing workplace dynamics as companies will now require new levels of service, support, infrastructure, security, compliance and continuity. ....

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Retiring forester Dan Henry helped make Roanoke a true tree city

Dan Henry, hired as Roanoke s first professional forester in 1989, carved out the city s reputation as a Tree City USA. ....

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El Aeropuerto de Fiumicino de Roma selecciona FeedbackNow de Forrester

El Aeropuerto de Fiumicino de Roma selecciona FeedbackNow de Forrester
prnewswire.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from prnewswire.com Daily Mail and Mail on Sunday newspapers.

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Rome's Fiumicino Airport Selects Forrester's FeedbackNow To Collect And Record, In Real Time, Passengers' Mood, Feedback, And Opinions During The Pandemic

(1)
Forrester s touchless solution for customer experience tracking will help the airport securely obtain immediate and critical feedback from passengers
CAMBRIDGE, Mass., Jan. 20, 2021 /PRNewswire/ Forrester (Nasdaq: FORR) announced today that the touchless version of FeedbackNow, a solution for real-time data collection on customer experience, is now available at Fiumicino Airport in Rome, Italy. Due to the pandemic, cleanliness and hygiene are currently passengers top priority - FeedbackNow will help the airport safely collect authentic and impartial feedback from them. Equipped with powerful analysis tools, Forrester s FeedbackNow solution also enables the airport to continuously assess its COVID-19 protocols and resolve any hygiene issues before they escalate. ....

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Rome's Fiumicino Airport Selects Forrester's FeedbackNow To Collect [...]

20 gennaio 2021 12:02
Fonte: Adnkronos
#altro
Forrester s touchless solution for customer experience tracking will help the airport securely obtain immediate and critical feedback from passengers
CAMBRIDGE, Mass., Jan. 20, 2021 /PRNewswire/ Forrester (Nasdaq: FORR) announced today that the touchless version of FeedbackNow, a solution for real-time data collection on customer experience, is now available at Fiumicino Airport in Rome, Italy. Due to the pandemic, cleanliness and hygiene are currently passengers top priority FeedbackNow will help the airport safely collect authentic and impartial feedback from them. Equipped with powerful analysis tools, Forrester s FeedbackNow solution also enables the airport to continuously assess its COVID-19 protocols and resolve any hygiene issues before they escalate. ....

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