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How frontline teams engage with patient-centred quality improvement

Research summary
18 January, 2021
Organisations that provide good patient experience also perform well against other clinical and organisational measures. A study has found that frontline teams engage most with patient experience feedback when a range of professions and levels of seniority are involved
Abstract
Improving patient experience is a key part of quality improvement in the NHS; a lot of patient feedback is collected but not necessarily acted on. A study explored how frontline hospital ward teams engage with this data, finding that progress was generally greater when there was support from a central patient experience function and when the ward team comprised a range of professionals of different levels of seniority. This provides a wider range of skills, networks, ideas, resources and authority. ....

United Kingdom , United States , City Of , Stephen Parkin , Catherine Montgomery , Louise Locock , Alison Chisholm , King College London , University Of Aberdeen , University Of Edinburgh , Health Services , Point Of Care Foundation , Oxford Biomedical Research Centre , Nuffield Department Of Primary Care Health Sciences , Delivery Research , Quality Safety In Health Care , University Of Oxford , International Journal For Quality , National Institute For Health Research , Health Care , Care Research , Research For The Sociology Of Education , College London , Nuffield Department , Primary Care Health Sciences , Biomedical Research ,

Alistair Wardrope: Putting health and climate justice at the heart of COP 26

Alistair Wardrope: Putting health and climate justice at the heart of COP 26
December 11, 2020
Climate breakdown, “the greatest threat to global health of the 21st century” is driven by the same political and economic systems that are exacerbating health inequities, so starkly amplified by covid-19. The UK Government’s recent announcements appear to acknowledge the imperative to tackle the “twin problems of social inequalities and climate change.” However promises of a “green industrial revolution”, or last week’s “ambitious” emissions reductions pledge, fail to acknowledge the true scale of the challenge, or of the UK’s historical responsibility. As the UK prepares to host the 26th Conference of Parties to the UN Framework Convention on Climate Change (COP26) the first global reassessment of emissions reductions commitments since the signing of the Paris Agreement in 2015 it should show true ambition in adopting policies that prioritise the health an ....

United Kingdom , France General , Rhiannon Osborne , Tess Elliott , Alison Chisholm , Alistair Wardrope , University Of Oxford , Member Of Medact Climate Health Research Group , Health Research Group , University Of Cambridge School Medicine , Students For Global Health United Kingdom , University Of Sheffield , Framework Convention On Tobacco Control , Un Framework Convention On Climate Change , Department Of Clinical Neurology , Peterborough Independent Commission On Climate , Nuffield Department Of Primary Care Health Sciences , United Kingdom Government , Climate Change , Paris Agreement , Woodhouse Colliery , United Kingdom Export Finance , Global South , Tobacco Control , Academic Neurology Unit , Clinical Neurology ,