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Alorica Recognized as a Leader in the 2021 Gartner Magic Quadrant for Customer Service BPO


Alorica Recognized as a Leader in the 2021 Gartner Magic Quadrant for Customer Service BPO
Monday, February 15, 2021 7:30PM IST (2:00PM GMT)
Global CX Provider Positioned Highest on Ability to Execute
 
Irvine, Calif., United States:
 
Alorica Inc., a global customer experience (CX) provider, announced today that it has been named a Leader in the February 2021 Gartner Magic Quadrant for Customer Service BPO. Alorica was recognized as a Leader for both completeness of vision and ability to execute.
 
“We are honored to be recognized as an industry leader, and in our opinion, attribute it to our forward-thinking business strategy and operational excellence,” said Andy Lee, CEO of Alorica. “Starting off with a clear vision is critical, and without the right execution, that vision becomes impossible to achieve. Coming out of an epic year that accelerated adoption of transformative ser ....

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