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Delta variant now dominant in UK as cases rise by 5,472 in a week


Delta variant now dominant in UK as cases rise by 5,472 in a week
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Last Updated: Jun 04, 2021, 08:35 AM IST
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Synopsis
PHE also said that early evidence suggests there may be an increased risk of hospitalisation with Delta compared to Alpha, although more data is needed to have a more definitive view on that.
Agencies
Variant cases are on the increase in several areas and it is absolutely crucial that everyone plays their part in preventing their spread, PHE said.
The Delta variant of COVID-19, or the B1.617.2 highly transmissible variant of concern (VOC) first identified in India, has now become the dominant VOC in the UK as infections rose by 5,472 in a week to hit a total of 12,431, health officials in Britain said on Thursday. ....

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What Makes a Customer Experience Professional Stand Out?


Education and experience? Career accomplishments and accolades? The level of passion for their work? 
The answer may be different for everyone, but across the board, rockstar CX pros possess specific key qualities. Whether these attributes come naturally or are cultivated over time, CX professionals can step up their game and ensure they’re performing at a high level by adopting the practices below. 
They’re Endlessly Curious
Effective CX pros are constantly looking for opportunities to better understand their customers’ needs, behaviors and motivations. It’s this genuine curiosity that enables them to design products and services that hit the mark.  ....

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