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Quantum Health reports record Net Promoter Scores® in 2020
Healthcare navigation and care coordination innovator again posts record-breaking satisfaction scores for its 1.7 million members, while continuing to deliver industry-leading satisfaction scores for employers and healthcare providers
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DUBLIN, Ohio, Feb. 4, 2021 /PRNewswire/  Quantum Health, the category leader in consumer healthcare navigation and care coordination, announced today that it received record-high Net Promoter Scores (NPS) last year from its 1.7 million members.
In a challenging pandemic year, Quantum Health s member NPS netted out at 77, the highest annual score in the company s 20-plus year history. And during the difficult initial phases of the pandemic, the company s scores exceeded 78 every month from April through July, reaching an astounding 81 in June and July. ....

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