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Cathay Pacific to Suspend 13 Key Routes


By Contributor - February 18, 2021
The airline is drastically reducing its flying schedule due to Hong Kong’s new quarantine rule for air crews.
A Cathay Pacific Airbus A350-900 aircraft. (Photo: Cathay Pacific)
Despite protests from the battered aviation sector, and warnings from industry experts that it would amount to a “death blow” for struggling local airlines, authorities in Hong Kong are forging ahead with new 14-day quarantine requirement for all locally based pilots and cabin crew, due to come into effect this weekend. In response, Hong Kong’s flag carrier Cathay Pacific has said that it will have to axe a slew of long-haul routes from February 20. ....

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Cathay Pacific Launches WhatsApp Service in Hong Kong


By Contributor - January 13, 2021
Round-the-clock support on the mobile platform makes for a quicker alternative to emails and phone calls.
Photo: Cathay Pacific
Travelers with a Hong Kong phone number beginning with the local prefix +852 can now contact Cathay Pacific’s customer care team through WhatsApp by messaging 852/2747-2747. Instead of chatbots, actual members of staff will be on hand to respond 24 hours a day, seven days a week, and the service is available in both English and Chinese. The live chat can be used for general booking and ticketing queries, to amend or upgrade flight reservations, ask about frequent-flyer program Marco Polo Club, and redeem Asia Miles. ....

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