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How BlueFit's new CXO is planning to act on the voice of customer


How BlueFit s new CXO is planning to act on the voice of customer
Former Next Gen marketer and now CX chief at BlueFit talks through her priorities for the growing fitness brand
Refining the customer journey, embedding a new marketing cloud platform and elevating voice of customer and Net Promoter Score programs are top priorities for the new chief experience officer at BlueFit gyms.  
Jo Dawson joined the BlueFit Group in May as its first CXO, responsible for delivering the gym network’s brand experience across the customer lifecycle. The remit incorporate marketing, sales, customer engagement and retention, and is about supporting the business as it looks to expand its portfolio and drive growth. ....

Jo Dawson , Otua Mchardy , Todd Mchardy , Gen Health , Bluefit Group , Net Promoter Score , Next Gen Health , Lifestyle Clubs , Fitness First Australia , Salesforce Marketing Cloud , Next Gen Clubs , Next Gen Life , Gen Life , Next Gen , ஜோ டாசன் , கேன் ஆரோக்கியம் , ப்ளூஃபிட் குழு , நிகர ப்ரமோடர் மதிப்பெண் , அடுத்தது கேன் ஆரோக்கியம் , உடற்பயிற்சி முதல் ஆஸ்திரேலியா , விற்பனையாளர் சந்தைப்படுத்தல் மேகம் , கேன் வாழ்க்கை , அடுத்தது கேன் ,