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Convenience over reputation: Study looks at how older adults pick a doctor


Credit: University of Michigan
Convenience and access win out over reputation when people over 50 look for a doctor for themselves, a new study finds.
But online ratings and reviews of physicians play an important role, and should receive attention from providers and policymakers, the researchers say.
About 20% of older adults called such ratings very important to them, but 43% said they had checked such reviews in the past for physicians they were considering for themselves.
Still, factors like insurance acceptance, appointment availability, location and hours won out over reputational information, although about 40% said a recommendation from another physician was very important to them. Recommendations from family and friends were rated as very important by about 20% of older adults. ....

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Older adults trust online reviews almost as much as word-of-mouth recommendations when choosing a ph


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Below please find summaries of new articles that will be published in the next issue of
Annals of Internal Medicine. The summaries are not intended to substitute for the full articles as a source of information. This information is under strict embargo and by taking it into possession, media representatives are committing to the terms of the embargo not only on their own behalf, but also on behalf of the organization they represent.
1.
Older adults trust online reviews almost as much as word-of-mouth recommendations when choosing a physician
Online reviews were viewed as more important than where the physician trained or attended medical school ....

United States , Suzannej Baron , Kendra Mckinnon , Tsuyoshi Kaneko , Jeffreyt Kullgren , David Poch , Angela Collom , Interventional Cardiology Research At Lahey Hospital , Va Center , National Poll On Healthy , Structural Heart Program At Brigham , Clinical Management Research , University Of Michigan , National Poll , Healthy Aging , Medicine Grand Rounds , Beth Israel Deaconess Medical Center , Interventional Cardiology Research , Lahey Hospital , Medical Center , Surgical Director , Structural Heart Program , Medicine Health , Health Care Systems Services , Health Professionals , Internal Medicine ,