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Credit Bank Scoops Top Tier 3 Lender Awards in Kenya

Monica Chege, Credit Bank s Senior Manager, Marketing and Communications (left), and Credit Bank s Contact Centre and Customer Experience Manager, Judith Wanjala (centre), receive the 1st Place - Best in Tier 3 certificate Kenya Bankers Association s CEO, Dr Habil Olaka, during the unveiling of KBAs Customer Satisfaction Survey.
Credit Bank plc has been named best Tier 3 Bank, 2020, according to a new customer survey. The Customer Satisfaction Survey, conducted by the Kenya Bankers Association during the pandemic, gauged Kenyan banks’ adoption of digital banking.
For the third year running, Credit Bank received recognition as the Best in Customer Responsiveness and Digital Experience.
Judith Wanjala, Credit Bank’s Customer Experience Manager, expressed the bank’s appreciation to its customers for the vote of confidence in Credit Bank despite the difficult operating environment occasioned by the pandemic. ....

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DeWys Announces Launch of DeWys Metal Solutions

DeWys Announces Launch of DeWys Metal Solutions
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MARNE, Mich. (PRWEB)
January 28, 2021
DeWys Manufacturing to announce the launch of DeWys Metal Solutions to enhance brand identity and strengthen strategic company goals. With over 40 years in the industry, DeWys Metal Solutions will continue to provide customers of all sizes complete custom metal fabrication services as one company with endless metal capabilities.
“We are excited about the future of DeWys Metal Solutions! It offers us a structure to expand DeWys’ offerings to our customers as well as create more growth opportunities for our team members.” – Christa Smith, Customer Experience Manager at DeWys ....

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MeUndies turns to Pathlight for improved CX management

MeUndies turns to Pathlight for improved CX management
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Summary:
MeUndies is a fast growing online retailer that aims to change the way that we shop for underwear. It is using Pathlight to consolidate its customer experience data.
(Image sourced via MeUndies)
MeUndies was created with the idea that shopping for underwear should be more fun and created an online alternative to buying your briefs in a department store, avoiding awkward conversations with sales assistants. The e-retailer has carved a name for itself by creating distinctive, bold and colourful underwear designs, as well as by creating a subscription service for its customers - allowing them to choose new styles on a monthly basis. ....

Caylen Mcdonald , Google Sheets , Customer Experience Manager , கூகிள் தாள்கள் , வாடிக்கையாளர் அனுபவம் மேலாளர் ,

KWL donates tablets, Internet service to St Anne's Primary | Shipping

Corporate Services and Client Experience Manager at Kingston Wharves Limited (KWL), Simone Murdock (right), presents gifts of tablets to children of St Anne’s Primary School in west Kingston. Accepting are Principal Omar Thomas and two of the beneficiary students, Damarion Smith and Shynee Anderson. KWL provided tablets and an expanded Internet service valued at more than $500,000 to the school.
In line with its commitment to education and as part of its 75th anniversary outreach, Kingston Wharves Limited (KWL) recently donated tablets and Internet service valued at over $500,000 to the St Anne’s Primary School in West Kingston. The tablets will be used by the students to carry out their daily academic activities. ....

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Theatre faces to look out for in 2021

© Dan Wooller for WhatsOnStage
Every year we do what we describe as a theatre faces to watch feature – a round-up of some of the most exciting new creatives making waves across the performing arts world. These have included writers, directors, sound designers, performers, designers, composers and more. If we do say so ourselves, we have a bit of a track record with some great picks – those listed have often gone on to achieve exciting things.
This year though, it s different. Our arts world has taken a bit of a bruising and though the Cultural Recovery Fund certainly did prop up venues and keep lights on (even when they had to be flicked off and back on with the fluctuating tier guidance), our freelance cohort, in particular, has been deprived of assistance and left to make do where possible. ....

Box Office , Foundation Appeals , Cultural Recovery Fund , Publicists Marketeers , Foundation Administrator , Company Stage , Office Management , Deputy Box Office , Box Office Clerk , Legal Affairs , Box Office Manager , Deputy Box Office Manager , Customer Experience Manager , Deputy Customer Experience Manager , Senior Assistants , House Manager , Publicity Staff , Campaign Manager , Marketing Account Manager , Marketing Coordinator , Social Media Manager , Visual Designers , Graphic Designers , Serving Staff , Dialect Coaches , Ballet Teachers ,