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MME gets ISO certification for resolving complaints, customer satisfaction

MME gets ISO certification for resolving complaints, customer satisfaction
16 Jan 2021 - 9:25
Director of Customer Service Department and Unified Call Center at the Ministry of Municipality and Environment, Hamad bin Ahmed Al Mohannadi, is receiving ISO/10002/2018 certificate.
QNA
Doha: Represented by the Customer Service Department and the Unified Call Center, the Ministry of Municipality and Environment (MME) received the ISO/10002/2018 certificate for resolving complaints and customer satisfaction.
The Ministry met all the necessary requirements to obtain it, within the framework of the Ministry’s vigorous pursuit to provide services of high quality and efficiency.
On this occasion, Director of the Customer Service Department and the Unified Call Center at the MME, Hamad bin Ahmed Al Mohannadi said that the certification reflects the commitment of the MME regarding its quality policy and ensuring the implementation of its mission, vision and stra ....

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KEYS offers discounts

Enrollment for Keys Energy Services’ discount program for qualifying senior citizen and disabled American veteran residential customers is open. Customers who have previously participated in the program must requalify by ....

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Infiniti Research: An Oil Industry Client Achieves Significant Return on Investment and Established Itself as an Innovative Competitor | Infiniti's Recent Success With Market Intelligence Solutions

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The oil industry is extremely challenging, and industry players often face significant logistic and supply chain challenges. Recently, industry leaders are shifting from geocentric models to globally centralized functional models. While the aim is to improve performance, more often than not, the inability to deliver efficiently causes major setbacks for industry players. Therefore, oil industry players are now leveraging market intelligence solutions to make data-driven strategic decisions, improve operational efficiency, and successfully establish a broad-based frontline mobilization.
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20210116005003/en/
Market Intelligence Solution for an Oil Industry Client: Business Outcomes (Graphic: Business Wire). ....

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Agency sees increases in domestic abuse, sexual assault

COVID-19-related isolation has led to increased numbers of people reporting abuse and sexual assault.
And victims are facing a mountain of obstacles.
Smith is executive director of The Bridge, a Fremont-based agency that serves victims of domestic abuse and sexual assault in Dodge, Washington, Saunders, Burt and Cuming counties.
During the fiscal year 2019-2020, the nonprofit agency has seen a 26% increase in the number of new clients and a 30% increase in the number of sexual assaults.
âI think that everything we have done to support ourselves through the pandemic to create isolation, social distancing â to keep us safe â has made it more dangerous for those who are living in homes where abuse is occurring,â Smith said. âItâs made them more vulnerable.â ....

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AMADO MOURNS: When Vince and Juanita Cano died, so did part of their community

If you re able to go above and beyond to help us during this important time, please consider making an additional financial contribution. Click here to contribute.
For years, Amado, Green Valley and Sahuarita had a regular source of cheer and kindness in the form of Vince Cano.
People walked out of their houses when the Amado Waste Industries truck drove by just to say hello to their favorite garbage man. Cano often stepped out of the truck to talk or even help with a task in the yard.Â
It was his nature to help, and those who knew him said it was impossible to make him mad. ....

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