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Top News In வாடிக்கையாளர் தகவல்தொடர்புகள் சேவைகள் Today - Breaking & Trending Today

Quadient Recognized as an Overall Leader in Aspire


Paris, May 27, 2021
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today it has been positioned as an overall leader in the 2021 Aspire Leaderboard™ for Customer Communications Management (CCM) the fourth year in a row that Quadient has earned the distinction. Additionally, consulting firm Aspire recognized Quadient’s Inspire Suite solution as a leader in the Leaderboard’s sub-grids for Omnichannel Orchestration, Communication Composition and Business Automation.
The Aspire Leaderboard is a CCM vendor positioning grid published by Aspire Customer Communications Services, a consulting firm specializing in CCM and Digital Customer Experience. ....

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'South Africa lost R49 bn due to state capture, corruption'


‘South Africa lost R49 bn due to state capture, corruption’
Updated
Gaopalelwe Phalaetsile
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The commission of inquiry into state capture has heard that South Africa lost R49 billion to state capture and corruption-related activities.
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Holden testified via Zoom from the British capital.
 He testified on amounts of monies paid by different government departments, including the Free State provincial government, the North West government, and several SOEs through contracts tainted by state capture.
 Most of these monies were paid directly to companies not owned by the Guptas, but linked to them through their business associates.
 The money subsequently ended up directly into Gupta-owned entities.  ....

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Absa Bank Helps Distressed Africans Keep Their Homes During Pandemic Using FICO Collections Technology – The Gremlin


JOHANNESBURG – 04 March 2021 Absa Bank, one of Africa’s largest financial groups, has transformed its collections operations working with global analytics software firm FICO.
After three months of deploying FICO® Customer Communication Services (CCS) and making process changes, self-paying customers nearly doubled, from 23 percent to 43 percent, and immediately reduced impairment charges, resulting in a three-month ROI of 29:1. As COVID-19 hit Africa, the FICO solution enabled Absa to roll out payment relief initiatives and communicate with distressed customers, meeting its vision of ‘Housing the Nation’. For its achievements, Absa Bank has won the 2021 FICO® Decisions Award for Debt Collection.
said
Sibulelo Ncamani, a change lead in the Collections Transformation Programme at Absa. “We selected FICO as our strategic partner for this journey, focusing mainly on analytics, operations and technology. ....

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